| If you are in the field of Computer Telephony | | | | or drug abuse. Although not all CTI-related jobs |
| Integration or about to join the field, then you are | | | | require a Pre employment drug screening, the |
| probably aware that one of the requirements for | | | | medical exam prior to employment already has |
| employment is a drug screening or test. For those | | | | the drug screening included in it. Here the |
| who unfamiliar with Computer-Telephony | | | | important things one should know about CTI Pre |
| Integration or CTI, Computer-Telephony | | | | employment drug screening: The CTI Pre |
| Integration or CT is a term that refers to | | | | employment drug tests are conducted in two |
| computers that manage voice calls. Most who are | | | | different ways. There are companies will opt to |
| familiar with what CTI is, refers to it as computer | | | | send the applicant to a laboratory of their choice |
| telephony. The term computer is also used in | | | | while other companies already have test kits that |
| reference to systems utilized in contact centers. | | | | looks like a pregnancy test kit being sold in drug |
| To illustrate, one example of this kind of service | | | | stores. The latter option is cheaper than sending |
| is when a phone call needs to be directed to the | | | | applicants to a laboratory for the drug test but |
| appropriate department where the caller wants to | | | | the lab tests are more efficient. |
| be connected. Let's say the call was meant for | | | | Although both methods are accurate, the instant |
| technical support, the operator will respond to the | | | | test kits are disposable. They should be correctly |
| call and ask the caller to key in a number that will | | | | dispose after usage. If the test is positive, the |
| connect him/her to the technical support | | | | applicant has to repeat the test. This time, it will |
| department. This is one of the perfect example | | | | not be on an instant test kit. Do take note that |
| of how CTI is used. | | | | drugs stay in your system for as long as 3 days. |
| Before you can enter into the field of CTI though, | | | | Some drugs can stay for as long as two weeks |
| you will be required to undergo a pre-employment | | | | or even more. Then again, there are drug tests |
| drug screening. These days, a majority of | | | | that can trace drug intake of as long as 90 days |
| companies require applicants to pass a | | | | prior to the test. Thus, the best option is to stay |
| pre-employment drug test due to the increasing | | | | clean and away from drugs. |
| number of accidents, which is caused by alcohol | | | | |